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Become a Postmate
How to sign up, download our app, and start delivering.
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Account & Earnings
Learn more about the perks of being a Postmate and how to set up your direct deposit.
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The Basics
Learn more about your market and how to prepare for deliveries.
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Active Deliveries
How to get help while you're online and troubleshoot common issues.
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Vehicle Rentals
Learn more on how to sign up and earn more with a new ride.
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Frequently Asked Questions
- Download the Postmates Fleet app for Android
- Download the Postmates Fleet app for iOS
- Getting Started with the Postmates Prepaid Card
- How do I become a Postmate?
- How do I set up my direct deposit and receive my earnings?
- When will I receive my payout?
- How are earnings calculated?
- Postmates Perks
- Can I change my vehicle?
- How can I get a new Postmates card or a new hot/cold bag?
- Accepting & Completing Deliveries
- Create a 5-Star Experience
- What if my Postmates Prepaid Card doesn’t work?
- What if a merchant is cash only?
- What if I end my delivery too early?
- I have an immediate issue on a delivery, how do I contact support?
- What if a delivery is canceled after I complete the pickup?
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