Become a Postmate
How to sign up, download our app, and start delivering.
Account & Earnings
Learn more about the perks of being a Postmate and how to set up your direct deposit.
Learn more about your market and how to prepare for deliveries.
How to get help while you're online and troubleshoot common issues.
Learn more on how to sign up and earn more with a new ride.
Frequently Asked Questions
- Download the Postmates Fleet app for Android
- Download the Postmates Fleet app for iOS
- Getting Started with the Postmates Prepaid Card (US ONLY)
- How do I become a Postmate?
- How do I set up my direct deposit and receive my earnings? (US - FAQ)
- When will I receive my payout? (US - FAQ)
- Postmates Perks
- How do I report an accident or safety incident?
- Can I change my vehicle? (US - FAQ)
- How can I get a new Postmates card or a new hot/cold bag?
- Accepting & Completing Deliveries
- Create a 5-Star Experience
- What if my Postmates Prepaid Card doesn’t work? (US ONLY)
- What if a merchant is cash only?
- What if I end my delivery too early?
- I have an immediate issue on a delivery, how do I contact support?
- What if a delivery is canceled after I complete the pickup?
Still can't find what you need?CONTACT SUPPORT