Batched and Chained Deliveries FAQ

With batched and chained deliveries, you now have the opportunity to pick up multiple orders from merchants and drop them off to multiple customers who are on your drop-off route.

How will I know if a delivery has multiple orders to pick up?

When accepting a new delivery offer, we’ll let you know the number of orders to pick up when you arrive at the merchant.

What do I do when I get to the pickup? How do I pick up multiple orders at once?

You will pick up two orders just like you do when you are only picking up one order.  Ask the merchant for each order and mark them picked up in the app and start your delivery!

Will the merchant know what to do?

Yes, the merchant will know what to do. Merchant Support has been in communication with them.

How do batched and chained deliveries effect incentives?

With batched and chained deliveries, you complete multiple deliveries per route. Each successful drop-off counts as a completed delivery and helps you meet incentive requirements faster.

How are payouts for batched and chained deliveries calculated?

You will earn for each completed pick up, completed drop off, the time spent in-store waiting, and for the distance traveled between the pickup and each drop-off.

As always, 100% of the tips go to you.

How does Blitz payouts work with batched and chained deliveries?

When your batched delivery has Blitz payouts, you will earn the blitz amount for each delivery.

Looking at the picture below, all bonuses on a delivery will be listed.  If you receive a blitz for each delivery that was batched, it will list out both blitz bonuses.