Batched and Chained deliveries

With batched and chained deliveries, you have the opportunity to pick up multiple orders from merchants and drop them off to multiple customers who live near each other. Accepting batched and chained deliveries improves your hourly earnings since you’ll be completing more deliveries. 

Here's how they work. 

Batched Deliveries

Batched deliveries will contain multiple orders from a single pickup location, allowing you to quickly pick up and complete multiple drop-offs along the way.

How They Work 

  1. When accepting a new delivery offer, we’ll let you know how many orders to pick up. Note that there will be times when a delivery is available while you’re on your way. In this case we’ll automatically update your route.
  2. When you arrive at the pickup, simply tell the merchant the order numbers listed in the app.
  3. Once you have all the orders and you've verified that all items are in the order, the Fleet app will direct you to drop off the first order.
  4. After completing your first delivery (make sure you're giving the right order to the right customer!), your app will then direct you to the next drop-off location, enabling you to earn on each leg of the ride!

Chained Deliveries

Chained deliveries contain multiple orders from different locations, allowing you to complete drop-offs to multiple customers who live nearby. You can think of this as continuous updates to your pickup and drop-off locations so that you can get more done.

 

FAQ

How will I know if a delivery has multiple orders to pick up?

When accepting a new delivery offer, we’ll let you know the number of orders to pick up when you arrive at the merchant.

What do I do when I get to the pickup? How do I pick up multiple orders at once?

You will pick up two orders just like you do when you are only picking up one order. Ask the merchant for each order and mark them picked up in the app and start your delivery!

Will the merchant know what to do?

Yes, the merchant will know what to do. Merchant Support has been in communication with them.

How do batched and chained deliveries affect incentives?

With batched and chained deliveries, you complete multiple deliveries per route. Each successful drop-off counts as a completed delivery and helps you meet incentive requirements faster.

How are payouts for batched and chained deliveries calculated?

You will earn for each completed pickup, completed drop-off, the time spent waiting in the store, and for the distance traveled between the pickup and each drop-off.

As always, 100% of the tips go to you.

How do Blitz payouts work with batched and chained deliveries?

When your batched delivery has Blitz payouts, you will earn the Blitz amount for each delivery.

All bonuses on a delivery will be listed. If you receive a Blitz for each delivery that was batched, it will list out both Blitz bonuses.