All prospective Postmates must authorize and pass a background check that covers criminal background and DMV history. Once you receive and link your Postmates Prepaid Card, the background check will begin.
Background checks are different for each individual. Postmates utilizes a third party, Checkr, to conduct background checks and they unfortunately do not give a set time frame for how long it will take. If you haven't heard from Checkr, it's likely that your background check is still pending. Unfortunately, there is nothing we can do to speed up this process.
Once your background check goes through, you'll receive a message from Checkr with next steps. There is a limited time to dispute a background check, so remember to check your inbox and spam folder diligently!