Getting Started with the Postmates Prepaid Card

Use your Postmates Prepaid Card for deliveries that need to be paid for at pickup. You will want to have with you when going online to accept new delivery offers.

If you haven't received a card yet, you can visit a local office during office hours and pick one up. If your market does not have an office, we will automatically ship one to you. It will arrive within 2-4 business days from the day your account became active. 

Activating Your Postmates Prepaid Card

After you've received your Postmates Prepaid Card, you can activate it online.

  1. Visit
  2. Sign to your Postmates account using your email address.
  3. Enter your Card Identifier and the last four digits of the card. 
    NOTE: If you have a personalized card the Card Identifier will be your last name.
  4. Tap Activate Card


If you need a replacement card please order one here