Whether you're already a Postmate or looking to sign up, this is your go-to page for important information specific to your city.
$2.50 is received as a starting pay for accepting a delivery.
$0.12/minute is earned while waiting at the pick-up location.
$1.00/km or $1.60/mi is earned from the pick-up to the drop-off location.
Refer friends and receive a referral bonus! Your referral code is the email address you use for your Postmates account. In order to be eligible, your referral must enter your referral code when they sign up. After they are activated, if they complete 99 deliveries within their first 30 days and maintain rating higher than 4.7, you will receive a bonus payout of $500 and your referral will receive a bonus payout of $250.
The busiest areas on the platform are called Hot Spots. Being near a Hot Spot while you're online may increase the number of dispatches you receive. Our top recommended Hot Spots are:
- Financial District
- Nob Hill
Below are items that are restricted from delivering on our platform. If you are dispatched a delivery with any of these, please use the Operator button to let our support team know right away.
- Gift cards
- Illegal items
- Live animals
Note: Deliveries containing tobacco and alcohol are permitted, however, it is required that you check the customer's ID upon delivery.
Minimum Rating for Deactivation
The minimum rating allowed is 4.7. If you receive 4.6 or lower, this will result in an automatic suspension and your account may be closed.
Questions about a specific delivery rating? We're happy to help you be successful on the platform. If there's a specific delivery you'd like to talk about, feel free to contact us.