Postmates may send text messages during a delivery to provide necessary updates. If you would like to stop receiving these transactional text messages, you must deactivate your account as outlined in Postmates' Terms of Service.
You can deactivate your account yourself in your app's account settings. You can also open a Help Center ticket here or send an email to firstname.lastname@example.org indicating that you no longer wish to receive any operational text messages, along with the phone number of the mobile device receiving the messages. You may continue to receive operational text messages for a short period while we process your request, and you may also receive text messages confirming the receipt of your opt-out request.
Sometimes you will also receive text messages outside of a delivery. You can opt out of receiving these texts by texting the word STOP in response to the text message. To re-enable these texts you can text START in response to an unsubscribe confirmation text message.