RIDE OR DRIVE
Postmates Fleet Help Center
At the Pickup
My Postmates Prepaid Card isn't working
An order I picked up is damaged or incorrect
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Contacting support during a delivery
My customer wants to change their order
My customer wants to change their drop-off address
I ended my delivery too early
How to verify a customer's age or identity
My customer is unavailable at the drop-off
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How do I report a safety incident?
Can I deliver in other cities?
Does Postmates cover parking tickets or other fees?
What do I do if I get into an accident?
What’s the best way to transport food and other perishable items?
How long do I have to complete a delivery?
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