Looking to pick up an e-bike? Check if you're in an available market below and follow this link to learn more about...
Updating Your Driver's License
Ebikes will require either a valid Driver’s License or State ID card during the rental agreement. Your ID information...
Vehicle Assistance (GenZe Ebike Only)
If you’re currently having issues with your GenZe E-bike, please reach out to the GenZe team at postmates.rental@genz...
How do I qualify to rent an E-Bike?
As long as you are an active Postmate and you keep your rating at a 4.8 or hig...
Additional Ebike Questions?
Please Contact Fleet Support regarding the following Vehicle Solution Program Assistance topics: