At the Pickup
My Postmates Prepaid Card isn't working
If your Postmates Prepaid Card isn't working, please do not use your own funds. This is one of the easiest issues to ...
An order I picked up is damaged or incorrect
If you pick up an order or item that's damaged or incorrect, contact Live Order Support by tapping on "View Pick...
Postmates doesn't support cash-only merchants. If you arrive at the pickup location and discover that you can't use y...