Can I change my vehicle?
Yes, you can change your vehicle type right from the app, although please keep in mind that not all modes of transpor...
How can I get a new Postmates Prepaid Card or hot/cold bag?
Postmates Prepaid Cards
If you need to replace your Postmates Prepaid Card, please one order here.
In NYC? Pick one...
How to activate your prepaid card
iOS and Android
Once you receive your prepaid card, open your iOS or Android fleet app.
You should see a screen with...
Can I Deliver to Schools?
Except for regulated goods such as alcohol and tobacco, Postmates are able to receive delivery offers from schools. D...
Is there anything I should do to prepare before delivering on the platform? (US - FAQ)
Before you get started you should,
Make sure you have your Postmates prepaid card. Your Postmates card is how you wi...
What types of items will I be delivering?
The amazing thing about Postmates is customers can order from any business in the city. You’ll receive orders for ev...