Getting Paid

  • When will I receive my payout?
    Postmates get paid weekly via direct deposit for all deliveries completed between Monday–Sunday of the previous week ...
  • How earnings are calculated
    You'll be paid out for the deliveries you complete according to the formula for your city. To learn more about earni...
  • Tips
    Once you complete a delivery, your customer receives a notification asking them to tip. Customers aren't able to plac...
  • Reimbursement requests
    Sometimes you may need to request a reimbursement for a delivery for which you used your own funds. We know that some...
  • Payout adjustment requests
    Periodically, you may need to request a payout adjustment. This could be for a number of reasons; for instance, if yo...
  • Canceled orders
    Orders could be canceled for a number of reasons: The merchant is closed due to a private event, emergency, or a cha...