When will I receive my payout?
Payouts are processed 4-7 business days after completing a delivery. Business days are Monday-Friday.
Please keep the...
How are earnings calculated?
The earnings for each delivery includes:
Per minute waited rate for time you spend at the pickup location...
Once you complete drop off the customer receives a push notification asking them to rate the order and tip. Customer...
If I paid for an order at a cash-only merchant, can I get reimbursed?
Postmates does not support cash only merchants. If you arrive at the pickup and discover that you can’t use your Pos...
If an order is canceled, am I still paid?
If you've reached the pickup location and the delivery is canceled by support or the customer, you may receive a payo...
Does Postmates withhold taxes from my earnings?
Because you are an independent contractor, Postmates does not withhold any taxes from your earnings. If you’re unsure...
How do I file my taxes?
Depending on how much you earn in a year, you may or may not qualify to receive a 1099 MISC. Here’s how it’s broken d...